Terms of Service


Introduction


These Terms of Service ("Terms") govern your access to and use of the services (the "Services") provided by CRATERO COPILOT LLC ("Company"). Please read these Terms carefully before using the Services. By using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.


Description of Services


Company provides the following services to content creators, some of which may not apply to your subscription:

  • Email Management: Hands-on email organization and cleanup provided by employees of the Company or, at the Company’s unrestricted discretion, third-party service providers or individuals acting on behalf of the Company.

  • Video Tracking: Software and service-based tool used to track video production from recording to upload, streamline communication with editors, and provide calendar of tasks and archived list of videos.

  • Brand Deal Tracking: Reminders of deadlines and deliverables for brand deals and sponsorships. Ensure creators do not miss deadlines or obligations. Track payments owed.

  • Personal Accountability Meetings: Weekly one-on-one meetings to maintain focus and progress and outline tasks and deadlines.

  • Bookkeeping: Basic bookkeeping services not done with or under the supervision of a Certified Public Accountant.


Company reserves the right to modify, add, or discontinue any of the Services at any time and without notice. The delivery, quality, accuracy, and extent of any Services is at the sole discretion of the Company.


Acceptance of Terms


By accessing or using the Services, you represent that you have read and understand these Terms and agree to be bound by them. If you do not agree to these Terms, you may not use the Services. Any level of use of these Services implies your agreement and adherence to these Terms.


Use of the Services


You may only use the Services for lawful purposes and in accordance with these Terms. You agree not to access or use the Services for any illegal or unauthorized purpose. Violation of these Terms may result in suspension or termination of your access to the Services.


Privacy Policy


Please review our Privacy Policy for information about how we collect, use, and disclose information about you. Use of the Services is subject to our Privacy Policy.


Outsourcing of tasks


Right to Outsource: The Company reserves the right, in its sole discretion, to outsource any part of its operations or tasks related to the services offered. This may include, but is not limited to, customer support, technical operations, management tasks, and other operational components of the Company's services.


Third-party Vendors: In instances where tasks are outsourced, the Company may engage third-party vendors, contractors, or other entities ("Service Providers") to perform these tasks on its behalf. The Company shall exercise due diligence in its selection of Service Providers to ensure the continued quality and integrity of its services.


Data Protection: Any engagement with Service Providers that involves the transfer or processing of personal data will be conducted in accordance with applicable data protection laws and the Company's Privacy Policy. The Company will ensure that all Service Providers are contractually obligated to maintain the confidentiality and security of any data they access or process.


Liability: While the Company will endeavor to select reputable and competent Service Providers, it disclaims any direct liability for the actions or omissions of such Service Providers, unless otherwise mandated by law.


Notification: The Company will notify its users if any critical operations that might significantly affect the quality or nature of services are outsourced. The method and timeline of such notifications will be at the Company's discretion.


User Concerns: Users with concerns about the outsourcing of particular tasks or the Service Providers engaged by the Company are encouraged to contact the Company directly through the provided contact channels.


No Legal or Financial Advice


The Services are provided for general informational and organization purposes only. Company does not provide any legal, financial, or other professional advice through the Services. You should consult a qualified professional for any legal, financial, tax, or accounting related questions.





Limitation of Liability


In no event shall Company be liable for any direct, indirect, punitive, incidental, special consequential damages arising out of or in any way connected with the use of the Services or any content provided on or through the Services.


Governing Law


These Terms shall be governed by the laws of the State of Missouri. Any dispute arising from these Terms or the Services shall be resolved in the courts located in Saint Louis County.


Changes to these Terms


We may update these Terms from time to time. If we make material changes, we will notify you of the changes before they become effective. Your continued use of the Services after any changes become effective constitutes your acceptance of the new Terms.


Contact Us


If you have any questions about these Terms, please contact us at contact@craterocopilot.com